Recovery Administrator - Manukau
Auckland
Full time
Expires in: 14 days
Posted by:Accident Compensation Corporation
Description
Mō tēnei tūranga mahi | About this role
- Permanent, full-time, entry-level roles
- Monday to Friday + work from home up to 3 days per week
- Indicative starting salary of $54,229 + 9% superannuation
As a Recovery Administrator at ACC, you'll play a critical role in supporting our clients who have suffered injuries.'
Tōnui Ake Nei | Thriving Aotearoa is our vision for a future where we work together so that all people and their communities can live the lives they value.
Mō tenei tūrana mahi | About this role
As a member of the administration team, you will arrange referrals, set up supports and communicate with the providers on behalf of our Recovery teams.
As a member of the administration team, you will arrange referrals, set up supports and communicate with the providers on behalf of our Recovery teams.
Some of the variety of tasks you could complete are:
- Actioning requests for accommodation and transport to maximise client independence.
- Arranging support services, mobility aids, and equipment
- Liaising with our providers to arrange important client assessments.
- Sourcing medical notes from healthcare practitioners
- Respond to any official information requests
This is a key role'as you are providing the mechanisms which ensure our clients receive effective'rehabilitation and subsequent return to independence.
ACC is committed to Te'Tiriti'o Waitangi by providing space for'mātauranga Māori based approaches to support our clients.'
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For further information about the role, click here'Recovery Administrator.
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For further information about the role, click here'Recovery Administrator.
He aha taku e tunanako ai | What can I expect?
- Career development
- Regular career and development conversations with your leader
- On-the-job skill development and coaching
- Flexible working options (after working with us for 6 months)
- Work from home up to 3 days per week (we'll provide you with the tech!)
- Opportunities to pursue your passions within the organisation - this is a great entry level role into ACC and the wealth of opportunities it can hold.
The indicative starting salary for this role will be $54,229 + a 9% superannuation contribution.
Ko wai koe | About you
You may currently be an administrator, working in customer focused or hospitality industry looking to further develop your career. Our client base is varied so we are keen to ensure that we represent our communities.
You may currently be an administrator, working in customer focused or hospitality industry looking to further develop your career. Our client base is varied so we are keen to ensure that we represent our communities.
Nga Pūkenga Motuhake | Important Skills
- Attention to detail in handling customer information.
- Great communication skills (verbal and written) as you will be working across teams and functions.
- A can-do attitude - someone who is always keen to get stuck in and do the mahi.
- A keen problem solver - you will be a forward thinker and look to be proactive in finding solutions when you face challenges.
- Tech savvy - you will be able to operate effectively in a digital environment with a wide range of technology systems and tools.
- Experience working in an administration role would be advantageous, but not compulsory.
Ko wai mātou | Our Organisation
Our purpose at ACC is to improve lives every day. It's to put our customers first, showing them manaakitanga and supporting their wellbeing. It's to enable everyone in Aotearoa the freedom to live their lives knowing that if they need us, we'll be there.
We know that a diverse and inclusive team helps us meet the needs of our customers, and we welcome candidates from every ethnicity, national origin, gender identity, age, and those with a disability or who have additional mental health needs. It is important to us that people are free to be themselves at work. Here are some ways we encourage that:'
Our purpose at ACC is to improve lives every day. It's to put our customers first, showing them manaakitanga and supporting their wellbeing. It's to enable everyone in Aotearoa the freedom to live their lives knowing that if they need us, we'll be there.
We know that a diverse and inclusive team helps us meet the needs of our customers, and we welcome candidates from every ethnicity, national origin, gender identity, age, and those with a disability or who have additional mental health needs. It is important to us that people are free to be themselves at work. Here are some ways we encourage that:'
- Employee networks to support our colleagues from diverse backgrounds.'
- The option to explore flexible working that suits your needs and ours'
- Development opportunities in te reo Māori me ngā tikanga'
Join us - an organisation that grew out of bold thinking and has an enduring commitment to care for others at work, home, and play.'
Rā Katinga | Applications close
This role has a set start date of' Monday 8 July 2024.'Please take into consideration your notice period (if required) at your current role and ensure you can join us on a full-time basis from this date.
Applications will close'at 11.59 pm on Tuesday 14 May 2024 and will'only be accepted when submitted through our Career Website. If you encounter accessibility issues when submitting your application, please email hrhelp@acc.co.nz