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Recovery Assistant - Manukau
Auckland
Full time
Expires in: EXPIRED
Posted by:Accident Compensation Corporation
No Longer Available
Description
Mō tēnei tūranga mahi | About this role
- Support ACC's clients back to independence
- Monday to Friday - no late nights, no weekends - onsite parking
- Work from home up to 3 days per week after your induction period
Mō tenei tūrana mahi | About this role
As a Recovery Assistant, you will provide rehabilitation support & services to our clients recovering from injuries to help them return to independence. At times your role will involve:
- having difficult conversations and delivering unfavourable news
- setting clear expectations on what we can and cannot support
- making the final decision in situations that aren't black and white
If successful, you will be working 40 hours per week: Monday to Friday between the hours of 8am and 5:30pm.
For further information about the role, please click here.
He aha taku e tunanako ai | What can I expect?'
For further information about the role, please click here.
He aha taku e tunanako ai | What can I expect?'
We can offer you an indicative starting salary of $67,422 + a 9% superannuation contribution, annual performance reviews linked to pay increases, and discounts on Southern Cross health insurance, gym memberships, retail discounts, and staff banking packages. We can also offer you:
Career development
- Regular career and development conversations with your leader
- On-the-job skill development and coaching
Work-life balance
- Only work Monday to Friday - no late nights, no weekends
- After working with us for 6 months, work from home up to 3 days per week (we provide you with a laptop, headset, monitor, cables, mouse, and a keyboard to support this)
Ko wai koe | About you'
If you have some of below qualities, we want to hear from you:
- Great communication skills - you will be someone who can relate to a variety of people and simplify complex information
- Personal resilience - you will be working with people experiencing challenging circumstances
- Tech savvy - you will be able to operate effectively in a digital environment with a wide range of technology systems and tools
- You will thrive in a fast-paced, continuously evolving environment, and be comfortable working in the grey to make decisions to support our clients return to independence
- You can build rapport and relationships over the phone
Ko wai mātou | Our Organisation
Our purpose at ACC is to improve lives every day. It is to put our customers first, showing them manaakitanga and supporting their wellbeing. It's to enable everyone in Aotearoa the freedom to live their lives knowing that if they need us, we'll be there.
We know that a diverse and inclusive team helps us meet the needs of our customers, and we welcome candidates from every ethnicity, national origin, gender identity, age, and those with a disability or who have additional mental health needs. It is important to us that people are free to be themselves at work. Here are some ways we encourage that:
We know that a diverse and inclusive team helps us meet the needs of our customers, and we welcome candidates from every ethnicity, national origin, gender identity, age, and those with a disability or who have additional mental health needs. It is important to us that people are free to be themselves at work. Here are some ways we encourage that:
- Employee networks to support our colleagues from diverse backgrounds.
- The option to explore flexible working that suits your needs and ours
- Development opportunities in te reo Māori me ngā tikanga
Join us - an organisation that grew out of bold thinking and has an enduring commitment to care for others at work, home, and play.
Rā Katinga | Applications close'
This role has a set start date of Monday 8 July 2024.'Please take into consideration your notice period (if required) at your current role and ensure you can join us on a full-time basis from this date.'
Applications will close'at 11.59pm on' Tuesday 14 May 2024'and will'only be accepted when submitted through our Career Website. If you encounter accessibility issues when submitting your application, please email HRHelp@acc.co.nz with the role title and location in the subject line.