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Customer Service Team Leader

Albany, Auckland 0632
Full time
Expires in: EXPIRED
Posted by:Drake New Zealand
No Longer Available


Job Description


Our client is a global company that operates all over the world. This high class-manufacturer provides market leading brands of construction products. Due to this fast-paced company globally expanding, there is opportunity for employees to grow within this successful business. You will be specialising in the concrete industry; therefore, we are looking for an experienced Team Leader to bring fresh new ideas into this newly creative role.


To be successful in the role, the Team Leader will:

  • Have exceptional customer care as you will be working closely with Sales Managers/Builders/Commercial developers and Contractors
  • Have confidence ability to build relationship with internal/external stakeholders
  • Have a clear understanding and knowledge of performing role
  • Assist and support the ropes of sales team
  • Technical savvy to assist in customer inquiries
  • Knowledgeable computer software systems (pronto, office 365)
  • Provide and lead a collaborative small customer service team of three


Our ideal applicant will have the following experience:

  • Proven experience in a similar role
  • Experience working in a construction/manufacturing sector is advantageous but not essential
  • Proven skills and performance in leadership management

You will also have the following attributes:

  • Excellent communication skills (verbal and written)
  • Strong leadership and coaching skills
  • A high level of interpersonal skills
  • Honesty, integrity, and commitment to work for the benefit of the organisation and promote organisational ideas and purpose
  • A positive approach to change by responding to changes in job demands, adapt new strategies, and create a commitment to change in others
  • The ability to handle conflict at individual team and group levels

What's of offer

  • Great permanent opportunity
  • Work within a well-established team environment
  • Monday - Friday, full-time hours (8am - 4.30pm)
  • Albany location, parking provided


To express your interest, apply now or call Drake on 09 478 6200 for a confidential discussion.


Albany, Auckland 0632