Customer Service Representative - Dental industry

Job Description

About the company:

Bring your customer service and administration skills to this busy and varied role! Our client has been a supplier of high-quality dental products to NZ Healthcare Professionals for over 20 years. Our client is amongst the top 0.5% workplaces for staff engagement and culture. An Award-Winning Business Coach/Business owner describes our client as "hands down the best company culture full stop". This amazing team is now in search of a superstar Customer Care and Sales Support specialist to join their tight knit company in Albany.

About the role:

• Provide superior customer service and support to customers
• Answer incoming phone calls and emails and provide accurate information regarding products
• Develop & continue strong customer knowledge & relationships
• Accurate & timely processing of orders,
• Reconciliation of online invoicing as required
• Ensure all customer orders, enquiries, and complaints are fulfilled in a timely
• Provide sales support
• Admin duties
• Warehouse backup when needed
• Monday - Friday, start and finish flexible
• North Shore location
• 30- 40 hours available Monday - Friday

Skills and Experience:

• Valid New Zealand work rights
• Experienced in a similar industry an advantage
• Experience in a similar customer service role ideal but not essential
• Team Player
• Excellent communication and interpersonal skills
• Good computer skills and people person

Benefits:

• Work for a warm and welcoming company, with a great team culture
• Start ASAP
• Discounts on dental and health and wellness services
• Albany location with parking

If this sounds like you, please apply today or call Jo Walton at Drake Albany on 09 478 6200 to discuss