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Head of Operations Process & Technology Improvement (OPTI)

  • Auckland
  • Transport & Logistics
  • Full time
  • Posted 38 days ago

Job Description

Head of Operations Process & Technology Improvement (OPTI)
  • Provide outstanding process and technology improvement leadership
  • Influence, lead change, and drive outcomes that support power system operations
  • Translate between Operations and IT to optimise investment and delivery of projects

Lead a passionate team to deliver solutions required to manage the real time power system 24/7 and prepare for an electrified future!

At Transpower, our core purpose is to empower the energy future for New Zealand - a future that delivers a net-zero carbon economy and a reliable and secure electricity system.

The team plays an essential role in proactively identifying the critical capabilities, skills, resources, and support needed to meet current and future operational needs. This requires an ability to optimise planning and investment decisions across key tools and processes (including SCADA applications, market systems, real time systems, and real time asset management technologies) utilised by our control rooms and other areas of Transpower.

The Opportunity

This is a stimulating and challenging leadership role where your ability to collaborate and influence a 24/7 operational environment will be valued. Your astute ability to understand people and process and technology impacts and improvements (without working in or owning IT systems) will make a meaningful difference to the electricity sector and Aotearoa New Zealand.

As Head of Operations Process and Technology Improvement, you'll join our Operations Senior Leadership Team and work closely with our Information Services and Technology (IST) Division, on the technology plans required to support the power system and ensure the appropriate prioritisation and effective delivery of Operations' requirements.

Leading a team of six (a geographically dispersed total team of 21) you will:

  • Act as the 'translator' between the needs of the Operations Division and the IST delivery process. You'll support business owners within the Operations division to achieve the improvements in grid and system operations tools and services required.
  • Drive efficiency, lift service capability and lower cost to Transpower and the industry through the adoption of technologies, automation, and process improvement.
  • Guide effective change management that delivers performance enhancements which are required in Operations to keep pace with the high rate of change impacting our industry and consumers.
  • Manage the OPTI investment budget (to deliver required projects on time and within budget. You'll work closely with the IST leadership team on the prioritisation of broader funding for Operations projects.

What will you bring?

You'll have a relevant tertiary qualification and process improvement certification/qualification underpinned by the ability to strive for positive outcomes and results by developing and delivering improvement initiatives through others.

Known for your perceptiveness, and ability to work at pace, your CV and cover letter will clearly articulate:

  • Demonstrable line management experience of technical and/or operational people.
  • You will have provided clear governance within your team, accurate metrics, and well considered risk mitigation information and solutions to appropriate organisational governance boards and bodies.
  • Exceptional change leadership experience, including instilling confidence in others to adapt to change through application and support of tools and processes by ensuring they deliver the required capability and benefits.
  • Outstanding stakeholder management and verbal and written communication skills to work across multiple teams/ groups, including with the IST leadership and broader divisions.
  • A track record in seeking out, articulating, and delivering process improvements aided by technologies.
  • Previous ability to envision and develop strategy collaboratively, particularly in relation to digital and information services, and technology strategies more generally.

Join us at Transpower!

Aotearoa is powered by the people who work here. Every home, every marae, every electric vehicle, every hospital relies on the electricity we manage and deliver. This is your opportunity to join us on a mission that affects all New Zealanders, every day, and long into the future.

With over 28 nationalities, our people provide diverse perspectives, knowledge, and deep and varied experience which they love to share. Our environment is family friendly with the option to work from home two days per week.

Wellbeing is supported with a range of employee health and wellness benefits (check them out here: ), on the job learning, professional development, and career progression over time.

Next Steps

To take ownership of this unique role, based in your choice of our Ōtara Auckland, Hamilton, Christchurch, or Wellington Head Office. Please review the position description available on our careers site and apply without delay.

Role closes Monday 1 st July 2024. Applications will be reviewed as they are received, and initial conversations may commence prior to the close date to expedite shortlisting. Reasonable accommodation is available on request.

Existing entitlement to work in New Zealand is required.

Expertise CEO and General Management

Job level(s) Management, Executive

Work type(s) Permanent Full Time

Interested in knowing more, and seeing our Wellington head office? Watch a brief video here

In a grid emergency please call 0800 THE GRID.