Luxury Store Manager

  • Auckland
  • Retail
  • $80,000+
  • Full time
  • Posted 8 days ago

Job Description

About the company

Our client is one of the most influential names in luxury fashion with an established presence in New Zealand and Auckland. The company has a strong commitment to your professional growth and development within the brand and provide guidance in reaching your goals.

About the role

This is an excellent step up for someone currently part of the luxury fashion retail industry looking to move in to a store manager role and drive success.

  • The Store Manager is to be primarily responsible for boutique management, employees within it and the stock. This will include personnel, management, accomplishing defined business targets whilst working within given budgets and building the brand image through sales.
  • You will be working with a diverse team full of like-minded people who share your passion for the brand.

Key Responsibilities

  • Achieving all sales targets set by the company through consistent building and maintaining a strong client base with a genuine interest and care.
  • Analyzing sales figures and CRM activities to develop immediate & long-term sales goals.
  • Overseeing in-store promotional displays and customer events, liaising with visual merchandising and press department where necessary.
  • Managing stock and deliveries
  • Reviewing seasonal orders with Sales Associates.
  • As the key member of the management team you must lead and motivate staff by being a role model and setting an exceptional example to all staff
  • To identify performance issues and manage them to ensure the Company's obligations are met to make sure fair and consistent processes are followed.
  • To conduct in-store training including; coordinating the induction of new staff into the store, product knowledge; sharing information gained from the collection presentations and identifying staff members who require further attention to ensure that their knowledge is up to standard
  • To carry out yearly appraisals for all staff and provide constructive and comprehensive feedback, as well as set individual objectives for development.

Who you are:

  • Current or recent experience with the luxury retail industry
  • A good understanding of managing CRM
  • Experience managing highly tailored customer relationships.
  • Overseas experience is attractive but not essential.
  • Up to date and aware of the current market and events.
  • Strong business mindset and understanding of operational needs of a store
  • Excellent organizational skills and strategy for creating an inclusive and motivated team and environment

How to apply

Applicants must have valid work rights in New Zealand. If this position sounds like you, please APPLY NOW or contact Victor on 09 975 6733 for a quick chat.