Advisor Wellbeing Support - Dunedin

Mō tēnei tūranga mahi | About this role

• Do you already have developed stakeholder relationships to enable you to advise and support our customer's needs?
• Discover a truly rewarding career supporting our whānau to live well in their home and community.
• Full-time, permanent roles at $112,375 salary + 5 weeks' annual leave + free insurances

Mō mātou - Our Organisation

At Kāinga Ora, ours is the important responsibility of transforming New Zealand's housing choices, outcomes, and the entire housing sector by creating homes and communities that allow New Zealanders to thrive.

What is exciting about working for Kāinga Ora is getting the chance to make a real and positive impact on New Zealanders' lives. With skills, planning and purposeful action, our people are creating the homes and neighbourhoods that will build the future of Aotearoa.

We are passionate about transforming New Zealand for the better. That includes being a trusted partner for Māori and iwi, protecting and enabling their rights, interests, and aspirations under the guidance of Te Tiriti o Waitangi.

Ko tā mātou mahi - Our Role

As an Advisor Wellbeing Support, you will be the trusted advisor providing practical leadership, expertise, and advice across our customer-facing teams, to enable them to better support our customers and their whānau to live with dignity, stability and the greatest possible degree of independence.

You'll have an in-depth understanding and solid relationships with key internal and external stakeholders, including local agencies, support service providers, hapū, iwi, community representatives and the broader community, and you'll leverage these networks to navigate our customer-facing teams to the support providers and agencies that their customers need.

Ngā pūmanawatanga ōu - What you will bring:

• You'll have specialist knowledge, skill and behaviour working with customers who may have complex wellbeing needs, coupled with a sound understanding of the social services environment and the complexity of pressures that can impact on our people
• Your networking skills will be your strength, as you develop and maintain collaborative relationships with external agencies, support service providers and the broader community
• Your cultural awareness and competency will ensure you interact with customers in an inclusive and respectful way that is aligned to their aspirations and preferences
• You will also be adept at coaching colleagues to build their understanding and skills to support customer wellbeing, including mentoring them to connect with the appropriate support services for emerging complex wellbeing needs
• You'll be a natural relationship-builder, with strong empathetic skills to connect and relate to customers from all backgrounds and walks of life.

As this role requires travelling across the Southern region, you will have a current NZ driver's license (pool vehicle provided).

Nōu te rourou - What's in it for you?  

• Competitive salary
• 5 weeks annual leave
• Plus Kiwi saver on top of salary
• Insurance benefits, including medical, income protection and trauma/life.
• Flexible working arrangements
• Career development and study opportunities

These benefits are described in more detail here https://careers.kaingaora.govt.nz/a-great-place-to-work/benefits.  

Ō Tātou Uara - Our Values

Our values were developed by us, for us. They unite us as an organisation and guide how we work every day. Our values are:

• Manaakitanga - People at the Heart
• Mahi Tahi - Better Together
• Whanake - Be Bold

Tūhono mai - Join us

To view the position description and apply for this role, please follow the online process via http://careers.kaingaora.govt.nz. Please note: all applicants, including existing employees, need to follow this process.

If you have any questions, please contact Lynda Francis, lynda.francis@kaingaora.govt.nz

Applications close at 11.59pm on Wednesday 8 May 2024

We value diversity and are committed to working with each other and our customers in an inclusive and respectful way. We welcome applicants from all walks of life and appreciate the richness of experience that your point of difference brings to the organisation.