Compliance & Resolutions Officer

New Zealand Police is working with the community to make New Zealanders be safe and feel safe. With over 13,000 staff, we provide policing services 24 hours a day, every day. We operate by land, sea and air, manage over 860,000 emergency calls a year and are always actively preventing crime and crashes.

We’re working towards specific goals and targets that highlight our intent to work collaboratively with iwi and communities, other government sectors and business partners to deliver ‘Our Business’ and achieve long-term change.

Mō Te Tari Pūreke | About the Firearms Safety Authority

The purpose of Te Tari Pūreke, Firearms Safety Authority business unit is to enable New Zealand to be a world leader in arms safety through an effective regulatory and administrative approach to the Arms Act and Arms Regulations. Established to lead, operate, and develop investment in modernisation of the firearms system, which will result in a more efficient and effective risk-based licensing system, and shall improve public confidence in the firearms licensing system. The modernisation of the Arms Regulatory System will take every opportunity to prevent harm through transparent, high quality, consistent, legislatively correct, and effective regulatory activities. This will also cover world leading administration, education, and promotion of compliance within the provisions of the Arms Act and Arms Regulations.

Mō te tūnga | About the role

Te Tari Pūreke regulates the Arms Act 1983 and Arms Regulations 1992 to promote and control the safe possession and use of firearms and other weapons. We are modernising how we do this by introducing new ways to improve regulatory outcomes and service experience.

The role of a Compliance & Resolutions Officer is integral in ensuring regulatory and legislative requirements are met by our firearms licence community. The role supports overall regulatory compliance and delivers a high-quality service the public deserve and expect.

This is an office-based position, and no firearms experience is required.

Takohanga Matua | Key Accountabilities:

• Assess licence applications, permits and endorsements.
• Ensuring licence holders understand their responsibilities through education and intervention in order to improve compliance.
• Once trained, understand the application of improvement notices, prescribed conditions, warning letters, temporary suspensions, revocations, and refusals.
• Providing accurate and relevant Information and recommendations to decision makers.
• Ensuring compliance activities are completed in a timely, efficient, and effective manner.
• Maintain accurate and detailed records.

What you’ll bring:

Being part of the Police whānau is about being our best to ensure our communities are safe and feel safe. Whilst we are looking for skills, knowledge, and experience relevant to the role, we also place high importance on your state of mind, the alignment of your values with ours.

Specifically, you will bring:

• Good computer and great writing skills.
• Excellent time management and the ability to work in a busy environment with frequent interruptions.
• Ability to understand and read New Zealand legislation (once trained) to do so.
• The capability to build relationships both internally and externally.
• Solid interpersonal skills and self -confidence.
• Excellent admin skills, a keen eye for detail, and pride in your work.

If you are an internal applicant, you must apply internally through the police system. You must provide an alternative contact email address.

This role is set at Individual Contributor level, this means your key purpose is “to deliver or enable others to deliver Our Business”.

We will ask you questions based on “How we will deliver Our Business – Core Competencies” and the appropriate role level, i.e. Individual Contributor. For more information on Our Core Competencies, please copy and paste this URL:  https://www.police.govt.nz/sites/default/files/publications/core-competencies-how-we-will-deliver-our-business.pdf

These questions will be unique and specific to the role, focusing on the aspects the hiring manager believes are most important for that position at the time. For more information on Our Values, please copy and paste this URL: https://www.police.govt.nz/sites/default/files/publications/nzp-our-values.pdf

To view more detailed information about our recruitment process along with further details about requirements please click below link:

Applicant Information Pack (External)

To view the position description for this role please copy and paste this link into a new browser:

https://www.police.govt.nz/sites/default/files/pd/05-2023/compliance_and_resolutions_officer_te_tari_pureke.pdf

How to apply 

Pāwhiria i konei kia tonoa te tūnga | If this position sounds like you, click ‘Apply’ now.

You will be required to submit an application form and a CV. Before confirmation of hire, pre-employment checks will be undertaken.

For further information on the application process, please copy and paste this URL: https://www.police.govt.nz/careers

Mēnā he pātai āu mō te tūnga, ka pai tō whakapā atu ki te Recruitment Advisor mā te Courtenay.Moen@police.govt.nz  | If you have any questions about this vacancy, the Recruitment Advisor, Courtenay can be contacted on Courtenay.Moen@police.govt.nz

Ka katia ngā tono ā te 5pm , Rātu 7 Haratua 2024   | Applications close 5pm , Tuesday 7th May 2024

Please note: Deadline for applications is 5:00pm 7th May 2024. Applications may be reviewed prior to the close date as well as contact made with candidates.