Court Registry Officer, Rotorua

Mō tēnei tūranga mahi | About this role

Te Haeata/The Opportunity

We are looking for a talented individual to come join our District Court as a Court Registry Officer in Rotorua.

Work in a team where you'll support the day to day operations of the court by managing cases and working with different customers.

• Work with a range of stakeholders who interact with the court.
• Deliver a service with high accuracy and professionalism.
• Exercise Deputy Registrar powers.

Mō tēnei tūranga mahi | About this role

As a Court Registry Officer, you will work with a team responsible for the successful operation of the Court. You will liaise with multiple stakeholders including defendants, witnesses, family members, Oranga Tamariki, Lawyers, and Police Officers. You will able to communicate confidently with Judges within the courtroom and their chambers, as well as other members of the judiciary.

Your main responsibilities will include:

• Customer Service - all courts have an onsite Customer Service area or hub that customers can access for any court related matter. You will work to answer customer queries via face to face, phone or email interactions.
• Court Taking – this is the facilitating the running of the court. This includes introducing Judges (in English and Te Reo Maori), working closely with them in the Courtroom and Chambers, managing jurors and general administration of the court.
• Case Management – this involves ensuring files are accurate and up to date. This part of the role involves a large component of data entry.

Ō pūkenga/Skills and Experience

To be successful, you will need to be

• Detail orientated and observant – the court has many different processes and case information needs to be accurate;
• Self-aware – you'll understand our customers and will be confident working across a range of situations;
• Multi-task – you'll understand that some of our processes are repetitive, but you'll be able to manage conflicting priorities and move from one task to another quickly;
• Willing to learn – legislation and processes in the courts is always changing and you will be able to adapt and respond to feedback.
• Resilience – there are times when working in the courts, you will be working on sensitive cases and sometimes at high volume.

Mō mātou/About us

At Te Tāhū o te Ture - the Ministry of Justice, we're committed to working together for a fair and safe Aotearoa.

Creating a continuous learning environment is important to us. As the successful applicant, you will bring your thirst for knowledge and improvement. You will have an individual training plan and be supported to carry out the role including be able to exercise Deputy Registrar Powers. 

As an organisation we support our people with building their wellbeing knowledge and understanding offering a range of wellbeing tools and support.

Joining the Ministry of Justice means you will become part of an inclusive organisation that values you and the communities we serve. It's our promise to ensure our workplace is one where our people feel healthy and safe, supported and able to be themselves at work. We value respect as the foundation for building a positive workplace culture and one where diversity is welcomed and celebrated. 

He aha ngā painga o tēnei mahi mōu/Ngā painga o tēnei wāhi mahi/What's great about working here

We offer you a range of benefits to support your wellbeing and help make the Ministry a great place to be. These include:

• 22 days holiday leave
• flexible work hours where possible
• an online professional development portal
• access to a variety of inclusive and proactive networks

See our full range of benefits here.

With a wide range of jobs, you also get the chance to gain a variety of skills and experience while developing your career.

Utu ā-tau/Salary

The appointing salary for this role will be between $58,729 and $80,794 based on skills and experience.

Tono mai/Apply

To apply, click the Apply button below to be directed to our Careers Website. You can view a detailed position description here, as well as complete an online application form by attaching your CV and cover letter.

If successful, you will be invited to an interview in Rotorua on a date to be confirmed. Please note that we cannot progress your application if you are not able to attend.

Only applicants with the right to work in New Zealand will be considered for this position.

Applications close on Sunday 21 April 2024; however, we will be reviewing CVs as they come in and inviting successful candidates to interview before the close date.

If you have any questions, please contact recruitment@justice.govt.nz

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