Description
Looking for a step up in CS? Maybe you want to move into financial services? Great progression + excellent culture
Looking for a step up in CS? Maybe you want to move into financial services? Great progression + excellent culture
- Hybrid - work from home 2 days per week
- Leading financial services organisation in the CBD
- $55k-$60k - Take a leap to progress your career!
- 8am-4:30pm Mondays to Fridays
Looking for an customer service role to enhance your career? Wanting a financial Services opportunity? We are looking for someone who has Customer Service experience and is ready to part of a long tenured, supportive team.
About the Company:
As a leader in the finance field across New-Zealand, alongside being the only company to offer unique and tailored solutions to their residential and commercial kiwi customers, they’re well known and highly respected due to always putting their customer at the heart of everything they do.
About the Role:
As a Customer Services specialist, you will be the first point of contact for new and existing clients, providing them with exceptional support, interacting with them over the phone and in email form.
No weekend work, Monday to Friday business hours and 1-2 days WFH once trained!
Do you…
You’d also describe yourself as someone who….
About the Company:
As a leader in the finance field across New-Zealand, alongside being the only company to offer unique and tailored solutions to their residential and commercial kiwi customers, they’re well known and highly respected due to always putting their customer at the heart of everything they do.
About the Role:
As a Customer Services specialist, you will be the first point of contact for new and existing clients, providing them with exceptional support, interacting with them over the phone and in email form.
No weekend work, Monday to Friday business hours and 1-2 days WFH once trained!
Do you…
- Have previous experience dealing with customers in a contact Centre, but you are ready for a step up
- Get a real kick out of providing an exceptional service
- Have a knack for picking up new systems
You’d also describe yourself as someone who….
- Is open to either thriving in this role, or hungry for career progression across the business – they’re happy to support you either way
- Enjoys interacting with people and building strong rapport.
- Does your best work in a dynamic, fast paced, team orientated environment
- Is able to and enjoys work from home days as the role does allow 2 days WFH once trained
- Has a clear credit history (no defaults) and MOJ check
- CAREER PROGRESSION: There are ‘Real life’ examples of career progression!
- TEAM CULTURE:Supportive, positive, fun, energetic work family, stunning offices in the CBD, and the option to work from home 2 days per week
- COMPANY CULTURE/ VALUES: Well-known, successful and growing business open to new ideas, process improvements & investment into technology
Next steps
Apply here with a CV in MS Word. You’ll need to hold NZ citizenship, residency, or have already secured a valid visa. Want to discuss your suitability further? Find me via our website.
We understand some job seekers choose not to apply if a role isn’t a 100% match. We’d encourage you to apply anyway or send us your details. If this isn’t right something else might be.
A bit about Charly, who's recruiting this role:
Full of life, Charly is ready to help you find that next great role. She can often be found watching any sport Auckland has to offer or strolling along the beach, with a cuppa tea in one hand and Bobby the Boxer in the other.
#SCR-charly-hickman