Hearing Manager - NZ Parole Board

Mō tēnei tūranga mahi | About this role

'Kotahi anō te kaupapa, ko te oranga o te iwi' – ‘There is only one purpose to our work:  the wellness and wellbeing of our people.

Make a difference by providing quality support services that those interacting with the New Zealand Parole Board have trust and confidence in, including victims and those appearing before the Board.

The New Zealand Parole Board (“the Board”) is an independent statutory body that makes public safety decisions about the managed release of people in prison subject to sentences of more than two years.

The Board also has many other functions. These include considering compassionate release applications, and imposing conditions for people subject to extended supervision orders.  The Board is chaired by Sir Ron Young and comprises of about 40 members made up of current or former judges who act as panel convenors, and community members.

We are looking for talented individuals to join our NZPB Administrative Support Team in Wellington. In this busy role you will enjoy working collaboratively as one team in a challenging and fast paced environment, be able to multitask, remain adaptable, follow, and adhere to policies and procedures, and have sound judgement in prioritising tasks and activities to meet deadlines.

Ngā kawenga | About the role

Joining us as a Hearing Manager in the NZPB Administrative Support Team you will liaise with multiple stakeholders who are interacting with the Parole Board. This includes being able to communicate confidently and empathetically with victims, Panel Convenors, as well as other members of the Parole Board.

You'll enjoy the diversity of duties with tasks that include but are not limited to:

• Case management, ensuring files are accurate and up to date. This part of the role involves a large component of coordination and data entry with attention to detail.
• Hearing management, facilitating the running of parole hearings in person at Prison sites or via MS teams from the Parole Board Offices. Working closely with Panel Convenors, Board members, Counsel and people appearing before the Board.
• Stakeholder liaison, communicating with multiple stakeholders who are interacting with the New Zealand Parole Board on Board related matters. Communicating with victims of crime via face to face, phone, or email interactions, confidence in all communication methods is essential.

He kōrero mōu | About you 

With your natural can-do attitude, you will quickly identify, address, and resolve the needs of the Board to support the smooth running of hearings.  You will demonstrate competency in the MS suite of applications, including MS Teams, Outlook and Excel.

To be successful in this role you will have:

• Resilience when dealing with difficult situations, there are times you will be working with sensitive information and communicating with victims of serious crime.
• A high level of integrity, you will be manging confidential and personal information.
• Strong organisational skills, some of our processes are repetitive, but you'll be able to manage conflicting priorities and move from one task to another quickly without compromising quality.
• A willingness to learn, maintaining up to date knowledge of relevant legislation, Board policies and practices, and cultural competence working with Māori, Pasifika and other cultures.
• An understanding of Te Tiriti o Waitangi.
• A commitment to personal and professional development, participating in professional supervision and regular training.

We offer you a range of benefits to support your wellbeing and help make Ara Poutama Aotearoa great place to be. These include:

• Flexible work hours and options where possible.
• Access to a variety of inclusive and proactive networks.
• Health & wellness benefits including free health checks, vaccinations, eyewear, discounted health, and personal insurance.
• Retail store discounts with Macpac, eBikes, Noel Leeming and more.
• Career progression opportunities and access to study assistance.

Ngā pūkenga me ngā wheako | Skills and experience

You're an excellent communicator, your computer skills and speed are strong, and you're confident using audio visual equipment and are motivated by this unique opportunity and who align with our kaupapa. If you feel like you're up for the challenge of supporting the Parole Board where no two days are the same, submit a written application that includes evidence and examples of how you meet the key requirements.

This role requires the ability to travel on a regular basis, as requested. For this reason, you will need a Full New Zealand Driver Licence for this role.

Utu ā-tau | Salary

The midpoint of the salary range is $73,673 and the full range (85%-120%) is $62,623 - $88,408. Appointment and remuneration will reflect skills and experience relevant to the role.

Ko wai mātou | About us

Ara Poutama Aotearoa is a name that has been gifted to us and is our commitment to improving the oranga and safety of the people, whānau, and that of the communities we serve across the motu.

As a values-led organisation, we use the principles of rangatira (leadership), manaaki (respect), wairua (spirituality), kaitiaki (guardianship) and whānau (relationships) to shape how we work and deliver the outcomes in our strategy - Hōkai Rangi.

We're also bringing in new ways of working to help us deliver Hōkai Rangi, with a range of new roles being formed as part of The Pathway Forward Te Ara Whakamua. 

It is an exciting time to join us, and we continue to seek out talented individuals who are committed to an inclusive, vibrant workplace. We recognise and celebrate the uniqueness of individuals, and that of the collective talent in our whānau. 

If you share the same passion for our work but feel this opportunity may not be the perfect fit for you, we encourage you to click here. We look forward to discovering more about you and exploring potential opportunities that align with your interests and skills.

Tono ināianei | Apply Now

To apply, please submit a tailored CV and a cover letter describing your motivation for joining the department highlighting relevant skills and experience. Alignment to our kaupapa is critical to our success - we ask that you provide examples which reflect and demonstrate our organisation values. 

Applications close on Thursday the 2nd of May 2024; however, we will be reviewing CVs as they come in and inviting successful candidates to interview before the close date.

All applications must be submitted through our careers site to ensure transparency. Applications received via email will not be considered. 

If you want to find out more about a career with us, visit careers.corrections.govt.nz or email our team at careers@corrections.govt.nz.