Improvement and Innovation Programme Manager (Wellington) - Te Whatu Ora Improve - Service ...

Mō tēnei tūranga mahi | About this role

Join Te Whatu Ora at a key time of change where you will meaningfully contribute to our kaupapa of creating a more equitable, accessible, cohesive and people-centred health system. This is mahi that will improve the health and well-being of everyone in Aotearoa, and we've got an opportunity for you to be part of it…

Te whiwhinga mahi | The Opportunity

Te Whatu Ora Improve takes a whole system, consumer, whānau-centred and equity led approach to accelerate improvement and innovation underpinned by best evidence, data and evaluation.

In this role, your primary purpose will be to support the Improvement & Innovation Manager to manage a team of Improvement & Innovation roles, including Project Managers, Coordinators, and other specialist roles for specified programmes of work, and to lead and facilitate significant local, regional, and national improvement and innovation programmes and projects. As part of this, you will also work to foster a culture of continuous improvement and innovation and build capability across the organisation.

On a day-to-day basis, you will oversee the delivery of any improvement and innovation projects and programmes currently being undertaken across the business unit. As part of this, you will establish plans, milestones and measures to enable outcomes to be delivered on time and within budget, and you will regularly track, assess and report on these measures.

You will also be responsible for coaching, training and mentoring staff and project teams across the projects and programmes, ensuring that best practice improvement and innovation tools and methodologies are understood and being utilised by the teams.

Mōu | About you

You will be an experienced, knowledgable and adaptable Programme Manager, with experience working within health, and ideally in a large organisation.

You will be a strong leader with the ability to manage your team effectively, while providing guidance to other leaders on how to manage their teams. You will easily be able to identify knowledge gaps within teams, and support the team members through coaching, training and mentoring to ensure that they are working to the best of their abilities.

You will be required to work with a range of teams and leaders across the organisation, in a national, regional and local level in this role so you will need to be an excellent communicator with a strong stakeholder focus, who is able to build strong relationships across the organisation and understand the different needs required in each context.

Ngā pūkenga me ngā wheako | Skills and experience

• Minimum 5 years' experience in the health sector and/ or relevant programme management/ improvement/ innovation experience.
• Recognised project/ programme management qualification (e.g. PRINCE 2, MSP) or relevant experience.
• Formal training in improvement and innovation methodologies (e.g. Lean, Six Sigma, Model for Improvement, Double Diamond, Agile) or relevant experience.
• Management and leadership experience in a healthcare environment.
• Experience in change management in a complex environment.
• Proficient presentation and public speaking skills (i.e. talk clearly and engagingly in front of a group referring to visual data or information as required) with all audiences.

Ka kawea e koe | You will bring:

• A commitment to being a good Te Tiriti partner in all your actions. This includes an understanding of the significance of and obligations under Te Tiriti o Waitangi, and the ability to apply Te Tiriti principles in a meaningful way in this role  
• Competency with te ao Māori, tikanga, and te reo Māori or a commitment to starting your journey and taking ownership of your learning and growth

Ko te mahi e tika ana mō te ao hurihuri nei | Work that suits today's ever-changing world

Te Whatu Ora supports flexible and hybrid working for our kaimahi. In roles that don't require an in-person element, we encourage you to ‘work from where you are.' We want our national teams to be made up of diverse people from across the motu, just like our health system.

Nau mai, uru mai | Come and join us

When you join us, you become part of transforming the health system. This is a once in a life-time change,that will touch the lives of everyone in Aotearoa, and future generations.

Our name, Te Whatu Ora, means ‘the weaving of wellness'. Whatu is the combining together of people, resources, organisations, thoughts and actions for the betterment and wellbeing of all. Whatu is also a direct reference to the pupil of the eye, and the vision required of the new entity and system.

We are working towards a system that better meets the complex demands of a growing population, addresses the persistent inequalities experienced by Māori and ensures greater access, experience and outcomes for those traditionally not well served by the system – Māori, Pacific and Disabled People.

Tō mātou whakahaere ki te tika, te rerekētanga, me te whai wāhi mai | Our commitment to equity, diversity and inclusion

We want to see the real you in your application and welcome the real you on board if you come and work with us. Skills are gained across many areas of our life, not just in formal employment. If you can demonstrate the skills listed in the ad, but the experience was gained through whānau life, community or mahi aroha (volunteering) we encourage you to apply and share your story with us in your cover letter.

We particularly welcome applications from our diverse Māori, Pacific, disabled, and rainbow communities.

Me pēhea te tuku tono | How to apply

To view the position description and/or apply for the role (by submitting your cover letter and CV), please click “APPLY NOW.”  For tracking and reporting purposes, all applications must be submitted through our online career portal. If you have any questions about the role, please feel free to contact Kim Madden careers@tewhatuora.govt.nz