Insurance - Client Support, Claims, Broker

Are you ready to step into Insurance? OR ready to push your existing insurance career to the next level? An array of roles available now + benefits

Are you ready to step into insurance? OR ready to push your existing insurance career to the next level? An array of roles available now + benefits - extra days leave, bonus, WFH 1-2 days a week, paid insurances.

• Client Support, Claims Case Manager, Commercial Broker & Support
• Entry level to Senior roles available - all throughout NZ
• Competitive salary + profit share scheme + KPI scheme + other benefits

Are you seeking a rewarding career path with excellent growth potential? Look no further! Currently at Cultivate we have an array of roles within insurance we are recruiting. We are looking for passionate individuals who are eager to make a significant impact on people's lives.
  
A few of our current roles (with more available at all different levels):

Commercial Broker Support - North Shore (experienced) 

• Collaborate closely with the broker to gather necessary information and identify opportunities for growth.
• Processing renewals and complete regulation and compliance documentation.
• Facilitate seamless communication between the broker and various internal teams, ensuring smooth execution of client transactions.
• This is a senior book with corp clients, therefor must be an experienced individual with broker support experience.  
• Must have your level 5 certification
  

Client Support - Greenlane 

• Be the first point of contact for customers over the phone and via email
• Answering any general queries, policy queries or premium queries
• Helping customer begin the claims process
• Building long standing relationships with customers

Commercial Broker - North Shore

• Managing renewals and advising on any amendments required for existing clients with the full support of a broker support administrator.
• Reviewing new client risk assessments and presenting back your recommendations and advice
• Ensuring compliance/ relevant documentation is managed effectively
• Generating your own leads pipeline by ensuring you are keeping in touch with both existing and new clients as well as referrals.
• Actively engage with your colleagues, sharing knowledge as well as celebrating wins and successes in the office.

Claims Case Manager - Ellerslie 

• Work through a portfolio of cases - End to end
• Liaising with customers and 3rd party organisations
• Evaluating policy coverage and determining the appropriate course of action.
• Keeping accurate records of claims and maintaining timely communication
• Providing exceptional customer service and addressing any queries or concerns.

If you have insurance experience, but none of these roles match what you are looking for, don't worry, still send through your CV today - here are other roles we often cover:

• Junior Broker - Commercial
• Domestic Broker or Domestic Broker Support
• Broker Team Leader
• Claims Advisor  

Benefits – Why insurance?:
  
Paid Insurances: Enjoy the peace of mind that comes with knowing that some of your insurances are covered. They value your wellbeing!
  
Competitive Salary: Receive a competitive salary package that recognises your skills and expertise, ensuring you are fairly rewarded for your dedication and contributions.
  
Professional Development: Unlock your potential through ongoing training and development programs. 
  
Career Advancement: The insurance industry offers abundant opportunities for career growth. As you gain experience and demonstrate your capabilities, you will have the chance to take on more challenging roles and responsibilities.
  
  
What we are looking for?:

• A passion for helping others and excellent interpersonal skills.
• Strong communication and negotiation abilities.
• Attention to detail and ability to analyse complex information.
• Professional demeanour and a commitment to maintaining confidential
• Level 5 is a must for some of the roles listed but not for others 
• Clear credit and criminal history check

 
We recognise that neurodiversity is critical to a healthy, successful workplace. Our role is to uncover and advocate strengths via a psychologically safe recruitment experience. So, if a typical recruitment process doesn’t bring out your best, let us know. We want you to shine, not shy away.  
  
Next steps 
 
Apply here with a CV in MS Word. You’ll need to hold NZ citizenship, residency, or have already secured a valid visa. Want to discuss your suitability further? Find me via our website.
  
We understand some job seekers choose not to apply if a role isn’t a 100% match. We’d encourage you to apply anyway or send us your details. If this isn’t right something else might be. 

A bit about Charly, who's recruiting this role:

Full of life, Charly is ready to help you find that next great role. She can often be found watching any sport Auckland has to offer or strolling along the beach, with a cuppa tea in one hand and Bobby the Boxer in the other.

#SCR-charly-hickman