Judicial Support Advisor

Mō tēnei tūranga mahi | About this role

Te Haeata/The Opportunity

This is a rare opportunity for an experienced technology support specialist to provide technology advise and support to members of the Judiciary and their support staff. 

We are looking for an enthusiastic person to join a team of people who pride themselves on delivering a high standard of support to our important customers. You will provide desk-side and remote technology support and coaching, to ensure the quick resolution of faults and issues, meaning that technology does not hinder the delivery of justice for the NZ public. 

Ō pūkenga/Skills and Experience 

If you have these skills, we would love to hear from you!

• The ability to quickly establish and build strong working relationships and to develop trust and credibility with key stakeholders.
• Strong interpersonal capability to effectively communicate complex technology topics to diverse audiences, both orally and in writing.
• Well versed working in a Microsoft environment, using Office applications, and troubleshooting common issues, as well as the ability to quickly learn new technology systems and tools.
• Confident in training delivery and coaching to improve technology understanding.

In addition:

• Due to the geographic distribution of our business, some travel will be required. You must be able to work independently and hold a current full New Zealand driver license.
• You have a high standard of personal presentation that shows respect for the role of you key customers.
• ITIL qualification is an advantage.
• Knowledge of the Justice Sector and Government is preferred.

Mō mātou/About us 

At Te Tāhū o te Ture - the Ministry of Justice, we're committed to working together for a fair and safe Aotearoa.

The Judicial Support Advisory (JSA) Services team is part of Digital and based at court houses across the country.  We are privileged to provide technology support and advice to the judiciary and their support staff.  The JSA team has a range of abilities, strengths and knowledge that will support you to learn the role.  As a dispersed team we successfully work together to tackle new challenges and achieve great outcomes. 

Joining Te Tāhū o te Ture means you will become part of an organisation that welcomes and supports people of all gender identities, ages, ethnicities, sexual orientations, disabilities and religions. 

He aha ngā painga o tēnei mahi mōu/Ngā painga o tēnei wāhi mahi/What's great about working here

We offer you a range of benefits to support your wellbeing and help make the Ministry a great place to be. These include:

• 4.4 weeks holiday leave
• Ongoing professional development opportunities
• Access to a variety of inclusive and proactive networks

See our full range of benefits here.

Utu ā-tau/Salary

The remuneration band for this role is between $68,050 to $94,348 based on your skills and experience.

Tono mai/Apply

To apply, click the Apply button below to be directed to our Careers Website. You can view a detailed position description here, as well as complete an online application form by attaching your CV and cover letter.

Applications close on Sunday 12 May 2024; however, we will be reviewing CVs as they come in and inviting successful candidates to interview before the close date.

If you have any questions, please contact recruitment@justice.govt.nz  

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