Level 3 Systems Engineer

A global Cloud and IT MSP has set up a North Shore office is looking to hire a  Senior Systems Engineer  to join their team of 80+ engineers across the UK, US and Europe.

You'll be part of a team delivering a “follow-the-sun” service, providing 24x7 support services across their global client base. This role is  shift-based  (details below) with daily hand-overs to/from your northern hemisphere colleagues.

The Role

Delivering a wide variety of solutions and services to clients, this role includes:

• Level 3 support, troubleshooting, monitoring and configuring systems
• Proactive system upgrades and patching
• Change management governance and impacts assessments
• Maintaining and contributing to the internal knowledge base of technical documentation and SOPs
• Identifying and implementing automation opportunities and areas for service delivery improvement
• Escalation point for other ICT teams

Your skills and background:

• 5+ years' relevant experience as a Microsoft Systems Engineer
• Strong experience with Windows Server, Group Policy, Active Directory Technologies, Server Technologies, Microsoft Exchange, VMware, Veeam and Hyper-V and Storage Technologies
• Experience with cloud tech (Azure, O365, Exchange Online)
• Experience supporting and configuring a range of devices
• Excellent communication skills, written and verbal
• Experience of Enterprise Infrastructures and Data Centre Environments

Shifts:

• 12-hour days, 4 days on / 4 days off
• These will be office-based days, working either 7 to 7 or 8 to 8
• Monthly paid Shift Allowance on top of base salary, including when you're on leave

Please apply now if this is the right role for you. Only candidates who are in NZ and have the right to work here can be considered for this role.