Network Customer Support Engineer – Team Leader

Are you an experienced Team Leader with a strong Network Engineering background seeking a new career opportunity to kick off 2024?

Due to increased business growth and internal promotion we are seeking an experienced networking professional to join a growing Network Support team.

Your day to day responsibilities and experience will include:

• 2-3+ years leadership experience in a network engineering environment.
• Ability to problem solve networking issues via telephone, remote support or face to face as required.
• Holding CCNA, NSE 5+ certificates or equivalent (CWNA highly desirable)
• Proficiency in network administration, fault management, and ICT services delivery, with hands-on experience in systems and networks.
• Ability to handle tech tools like Fortinet, Ruckus, Active Directory, Radius servers, Google G Suite, Azure AD, MailRelay, Allied Telesis and/or Cisco, Aerohive, ProofPoint.
• A solid understanding of network design concepts, tools and principles including staying informed on security trends will be highly desirable.
• Excellent communication and interpersonal skills are essential for this role.
• Exposure to working within an education sector environment will be an advantage.

All applicants must be currently based in Auckland with full NZ working rights (NZ Citizen/Permanent Resident).

For a confidential discussion – please contact Sharyn Saxby – sharyn.saxby@h2r.co.nz.