Description
About the opportunity:
Our client is a market leader in the supply of IT product to government and corporate clients. They are seeking a service-oriented individual with a knack for numbers and a keen eye for details to join their procurement team! Their exceptional performance and market standing over many years is a result of their high levels of customer service and professionalism, this role is an opportunity to be part of this team.
Role description:
You will provide procurement and logistics services for the supply of IT product to corporate and government customers. Working in the well established procurement team you will be processing and managing orders for customers to ensure their specific requirements are met. Systems and processes are well developed and on the job training will be provided.
The environment is busy and requires flexibility and a willingness to pitch in on all aspects of the process when required to ensure the exceptional service levels are maintained to customers (for example everyone helps out when large stock shipments arrive).
Responsibilities will include:
- Managing customer requests and ensuring adherence to contracted Customer Service Level Agreements (SLAs).
- Processing orders
- Procuring items for customer orders
- Despatching goods, managing/tracking progress and providing ETA’s to customers
- Overseeing customer fleet movements, including updating asset management databases.
- Generating and coordinating reports for customers and account managers.
- Handling supplier returns and liaising with suppliers on product-related matters.
- Coordinating the setup and quality assurance of newly sold units, including software installation, and managing goods dispatch to customers and courier records.
This role will suit someone with all or some following background/experience/qualities:
- Exceptional attention to detail and strong numeric accuracy.
- Procurement experience or similar would be an advantage
- Proficiency in general administrative requirements of service and sales environments, including experience with MS Office applications.
- Innate helpfulness, friendliness, flexibility, and unwavering integrity.
- Prior experience in detail-oriented tasks.
- The ability to quickly grasp industry-specific terminology as needed and the motivation to show initiative, establish and follow processes, and identify efficiencies.
About the company:
With over three decades of experience, our client stands as the premier specialist in mobile devices and laptops in New Zealand. They serve corporate, government, and educational institutions throughout the country.
If you thrive on variety, enjoy planning your day, and are dedicated to delivering optimal outcomes for both internal and external customers, then this company is the perfect fit for you.
What they will offer:
- Competitive salary based on experience
- Ample opportunities for career advancement
- A friendly and sociable work environment
To find out more:
If you are interested in finding out more about the role, please apply via the link. If you have any specific questions, please advise in your cover letter or email us at enquiries@twoticks.co.nz