Description
Mō tēnei tūranga mahi | About this role
- Kick-start your career in Administration, Accounts Payable, or Healthcare!
- Enable ACC clients to focus on their rehabilitation rather than their finances
- Monday to Friday, 9am-5:30pm! no late nights, no weekends!
- Permanent roles in Hamilton
- Starting salary of $61,766 PLUS a 9% superannuation contribution
As a Payments Assessor, you will be calculating and paying weekly compensation to our clients recovering from injuries. Your role will also include reimbursing other payments like prescriptions and travel requirements, and making sure that our providers are paid accurately and on time for the services they provide.
Part of your role will involve some difficult conversations with our clients in relation to over-payments. While we train you on how to handle these calls and our leaders will support you where possible, it is important that you are comfortable having these types of conversations.
This is a fast-paced role where there will be opportunities for you to continually grow and develop your skills as a Payments Assessor, increasing your expertise across several Payments tasks and learning more complex work types.
To learn more about the role, click here!
We can offer you a starting salary of $61,766 PLUS a 9% superannuation contribution, annual performance reviews linked to pay increases, and corporate discounts for health insurance, gyms, and more! We can also offer you:
Career development
- Regular career and development conversations with your leader
- On-the-job skill development and coaching
- Opportunities to grow into other internal roles
Work-life balance
- Only work Monday to Friday, 9am-5:30pm! no late nights, no weekends!
- Work from home up to 3 days per week after working with us for 6 months (we provide you with a laptop, headset, monitor, cables, mouse, and a keyboard to support this)
We know that a diverse and inclusive team helps us meet the needs of our customers, and we welcome candidates from every ethnicity, national origin, gender identity, age, and those with a disability or who have additional mental health needs. It is important to us that people are free to be themselves at work. To encourage this, we also have internal employee networks to support our colleagues from diverse backgrounds.
Ko wai koe | About you
- Outstanding customer service skills - you won't be afraid to get on the phone, build rapport and take ownership of resolving any problems for our clients
- Great communication skills - with the ability to simplify and break down complex information for our clients
- An adaptable and positive mindset
- An attention to detail - with the ability to multitask and prioritise your work in a busy and fast paced work environment
- The ability to quickly pick up new technologies and work effectively using multiple systems
You don't need to have previous experience in Payments to join the team! Our team come from a range of backgrounds - hospitality, administration, customer service, payroll - you name it! If you can bring the above to the table, then we'd love to hear from you!