Quality & Patient Safety Manager

Mō tēnei tūranga mahi | About this role

Nau mai, haere mai ki Te Whatu Ora - Capital, Coast & Hutt Valley District

Location: Wellington Regional Hospital and Hutt Valley Hospital

Service:    Clinical Excellence

Contract:  6 month Fixed Term Contract

Salary:  $107,709 - $161,563

Kōrero mō te tūranga - About the role

The Quality and Patient Safety Manager is responsible for improving patient safety and system resilience to reduce patient harm associated with healthcare. This is a key leadership role also responsible for coaching, developing and leading the Quality Team Leader and Patient Safety Advisors, providing high levels of expertise and experience in patient safety and quality. 

The Quality and Patient Safety Manager is a member of the Centre of Clinical Excellence Leadership Team (LT). This role acts as part of a leadership collective which has prime responsibility for supporting the Executive Director Clinical Excellence and Group Manager Clinical Excellence. Together we provide leadership in innovation, improvement and research as well as partnering with patients/whānau/community and staff to support culture change to one where quality and safety is everyone - s responsibility. In addition, each LT position has individual accountability for leading a range of functions to deliver on agreed outcomes. 

In this role you will report to the Group Manager Clinical Excellence and work collaboratively with the Simulation Service Manager, Governance Manager, and the professional clinical leads for the Centre of Clinical Excellence, with a specific focus on reducing patient harm.

Mō tō mātou rōpū - About our team

The Centre of Clinical Excellence supports the Capital Coast & Hutt Valley (CCHV)  district to become a learning, pro-equity organisation where innovation and quality improvement is embedded in the practice of all staff.  The Centre contributes to improved health outcomes for all our patients by raising the visibility of quality and safety, strengthening clinical governance and developing practices to transform the district.

We aim to be a dynamic leader in this field, to have a smart and vibrant environment with people who are passionate, inspiring, creative, and challenge all to be extraordinary. Our team are values driven, who share knowledge, communicate openly and honestly, continually learn and are curious and courageous. 

Moū - About you

We are looking for someone with comprehensive general knowledge of an experience in leading quality and safety within a health care environment, with an ability to provide expert patient safety advice. You will have an understanding of New Zealand Health legislation, risk management and clinical governance as well as a strong understanding of health care quality.

You will be committed to improving the quality and safety of services for our communities and have the ability to challenge the status quo and view things from different perspectives. Other skills and experience we are looking for include:

• A relevant health qualification an clinical experience is essential 
• An understanding of and commitment to consumer engagement and patient centred care 
• Experience and success in coaching, mentoring and facilitation 
• Considerable experience in building, influencing, and maintaining relationships with internal and external stakeholders 
• Proven experience in managing and developing staff at a middle management level in a large, complex organisation 
• Experience in serious adverse events review methodologies and HDC and Coronial case management
• Strong interpersonal skills, displaying honesty, integrity and a demonstrated sense of ethics in all decisions and actions 
• High level of expertise in using data to inform decision-making 
• innovative thinking and continuous improvement 
• Excellent writing skills and IT Skills
• High level of presentation, communication and influencing skills 

E pā ana ki a tatou - About us

Here at Capital, Coast & Hutt Valley District we embrace diversity and welcome applications from all people, including all gender identities, ages, ethnicities, sexual orientations, disability and religions. A workforce that is diverse and inclusive means that we are better positioned to understand and serve our community.

Capital, Coast & Hutt Valley District are pro-equity health organisation, with a particular focus on Māori, Pacific Peoples, and the Disability Community.

To find out more about us click on the following links:

Capital and Coast

Hutt Valley

Mental Health, Addiction and Intellectual Disability Service

Me pēhea te tuku tono - How to apply

Click the apply now button to send your application directly to us. For further information on this role please email recruitment@ccdhb.org.nz and indicate the job title and vacancy number in the subject line.

Ma tini, ma mano, ka rapa te whai

By joining together we will succeed