Service Manager

Mō tēnei tūranga mahi | About this role

Service Manager – Wellington

• Great leadership opportunity focussed on growing our people
• Play an active role in delivering our Hōkai Rangi outcomes

 Kōtahi anō te kaupapa, ko te oranga o te iwi

There is only one purpose to our work: the wellness and wellbeing of people

Hōkai Rangi is Ara Poutama Aotearoa's organisational strategy for the next 5 years. It recognises and builds on the good work we are already doing, however, it also looks to find new and alternative ways to achieve better outcomes for the people in our care and their whānau which will result in reduced reoffending.

A key focus of Hōkai Rangi is the humanising and healing of those in our management.  Ara Poutama Aotearoa leaders focus on having relationships with these people, and their whānau, that are based on manaaki and contribute positively to their wellbeing – and guiding their teams to do the same.

Mō te tūnga | About the role

As a Service Manager your role is pivotal to delivering upon this promise.  This role will offer you the opportunity to showcase your ability to achieve outcomes through others, to live the values of Ara Poutama Aotearoa, to prove your capability as a true leader and to show determination to strive for high performance in line with our organisational strategies.  In other words, be a driver of success for Hōkai Rangi, which has a foundation of success of a values-led organisation.

With rehabilitation of people in our management being our main focus, a “One Team” approach is paramount to ensure those people in the management of Ara Poutama Aotearoa remain at the centre of our efforts and victims at the centre of our concern. By providing professional leadership in all aspects of practice, legislation and offender management, you will maintain quality standards and ensure statutory obligations in line with Department policy.
 

Mōu | About you 

We're looking for an inspirational leader, the kind of individual who leads and people naturally want to follow. 

You'll need to

• Be a strong and visible leader who engages and motivates staff. 
• Foster best practice in case management
• Build strong internal and external relationships and make good decisions
• Focus on innovation, continuous improvement, and best practice implementation, championing regional and national initiatives

• Committed to staff development and performance improvement in a change environment
• The ability to understand & respect different cultural perspectives, particularly in relation to te ao Māori

If you are an experienced people manager or have the communication skills, initiative and leadership qualities to move into a management role then apply now. Ideally you will have experience working in a public sector agency in a leadership capacity but this is not essential.  We will give you the training and support you need to lead your team. 

This is a challenging and rewarding choice; managing a team to make change that matters to individuals, their families and their communities.

Utu ā-tau | Salary

The salary band for this role is $102,414 to 119,294 p.a. Appointment and remuneration will reflect skills and experience relevant to the role.

Ko wai mātou | About us

Ara Poutama Aotearoa is a name that has been gifted to us and is our commitment to improving the oranga and safety of the people, whānau, and that of the communities we serve across the motu.

As a values-led organisation, we use the principles of rangatira (leadership), manaaki (respect), wairua (spirituality), kaitiaki (guardianship) and whānau (relationships) to shape how we work and deliver the outcomes in our strategy - Hōkai Rangi.

We're also bringing in new ways of working to help us deliver Hōkai Rangi, with a range of new roles being formed as part of The Pathway Forward Te Ara Whakamua. 

It is an exciting time to join us, and we continue to seek out talented individuals who are committed to an inclusive, vibrant workplace. We recognise and celebrate the uniqueness of individuals, and that of the collective talent in our whānau. 

If you share the same passion for our work but feel this opportunity may not be the perfect fit for you, we encourage you to click here. We look forward to discovering more about you and exploring potential opportunities that align with your interests and skills.

Tono ināianei | Apply Now

To apply, please submit a tailored CV and a cover letter describing your motivation for joining the department highlighting relevant skills and experience. Alignment to our kaupapa is critical to our success - we ask that you provide examples which reflect and demonstrate our organisation values. 

Applications close Friday 5th April 2024

It is an exciting time to join us and we continue to seek out talented individuals who are committed to an inclusive, vibrant workplace. We recognise and celebrate the uniqueness of individuals, and that of the collective talent in our whānau.  All applications must be submitted through our careers site to ensure transparency. Applications received via email will not be considered. 

If you want to find out more about a career with us, visit careers.corrections.govt.nz or email our team at careers@corrections.govt.nz.