Service Manager

Mō tēnei tūranga mahi | About this role

He aha te kai ō te rangatira? He Kōrero, he kōrero, he kōrero.  What is the food of the leader? It is knowledge. It is communication.

Mō te tūnga | About the role

We have a permanent opportunity available for a Service Manager to join our team supporting the Paeroa area. 

Service Manager roles are pivotal to Corrections and offer you the opportunity to showcase your ability to achieve outcomes through others, capability as a visible leader and determination to strive for high performance.

Through the development and implementation of business plans and reporting tools aligned to the overall Ara Poutama Aotearoa (Department of Corrections) strategy for Community Probation, you will monitor risk and enhance service delivery to make our communities safer. By providing professional leadership in all aspects of practice, legislation and offender management, you will maintain quality standards and ensure statutory obligations in line with Department policy.

Ngā pūkenga e kimi ana mātou | Skills we look for

To be successful in this role you will need to demonstrate the following:

• Be a strong and visible leader who engages and motivates staff
• Foster best practice in case management
• Identify and manage risk
• Build strong relationships and make good decisions.
• Have experience in Corrections environment or other organisations that service the Criminal Justice System

This is a challenging and rewarding choice; managing a team to make change that matters to individuals, their whanau and their communities. 

Utu ā-tau | Salary

As per the Managers Frontline Collective the commencement salary for Service Manager is $105,078 with annual progression through steps 2 – 6.    

Ko wai mātou | About us

Ara Poutama Aotearoa is a name that has been gifted to us and is our commitment to improving the oranga and safety of the people, whānau, and that of the communities we serve across the motu.

As a values-led organisation, we use the principles of rangatira (leadership), manaaki (respect), wairua (spirituality), kaitiaki (guardianship) and whānau (relationships) to shape how we work and deliver the outcomes in our strategy - Hōkai Rangi.

We're also bringing in new ways of working to help us deliver Hōkai Rangi, with a range of new roles being formed as part of The Pathway Forward Te Ara Whakamua. 

It is an exciting time to join us, and we continue to seek out talented individuals who are committed to an inclusive, vibrant workplace. We recognise and celebrate the uniqueness of individuals, and that of the collective talent in our whānau. 

If you share the same passion for our work but feel this opportunity may not be the perfect fit for you, we encourage you to click here. We look forward to discovering more about you and exploring potential opportunities that align with your interests and skills.

Tono ināianei | Apply Now

To apply, please submit a tailored CV and a cover letter describing your motivation for joining the department highlighting relevant skills and experience. Alignment to our kaupapa is critical to our success - we ask that you provide examples which reflect and demonstrate our organisation values. 

It is an exciting time to join us and we continue to seek out talented individuals who are committed to an inclusive, vibrant workplace. We recognise and celebrate the uniqueness of individuals, and that of the collective talent in our whānau.  All applications must be submitted through our careers site to ensure transparency. Applications received via email will not be considered. 

Applications close 1^st May 2024

If you want to find out more about a career with us, visit careers.corrections.govt.nz or email our team at careers@corrections.govt.nz.