Technical Product Owner-Enterprise Devcs

New Zealand Police is working with the community to make New Zealanders be safe and feel safe. With over 13,000 staff, we provide policing services 24 hours a day, every day. We operate by land, sea and air, manage over 860,000 emergency calls a year and are always actively preventing crime and crashes.

We’re working towards specific goals and targets that highlight our intent to work collaboratively with iwi and communities, other government sectors and business partners to deliver ‘Our Business’ and achieve long-term change.

Technical Product Owner – Enterprise Devices, it starts with you!

• Based at Police College Porirua & National Headquarters, Wellington
• Grade 21
• Office of Constable / Police Employee
• Permanent, full time
• JR 4705221

Mō te tūnga | About the role

The purpose of the Information and Communications Technology (ICT) group is to work in partnership with the rest of the organisation to provide digital technology and communications solutions that support excellence in policing and service delivery and enable Police’s strategic ambitions.

The Technical Product Owner is a key member of a product development team. They are responsible for managing the product backlog and overseeing the development of products from start to finish to ensure they meet the customers’ needs and priority. They determine the overall vision of their product(s), in accordance with the customers’ future needs.

The Technical Product Owner will track key performance indicators for their products to measure the success, including user engagement and customer satisfaction, identify areas for improvement and make data-driven decisions about future product development. They manage the delivery of maintenance/sustainment, break/fix and enhancements. This usually occurs through a flow to work team assigned from the Centres of Expertise, or through vendors. Where roles exist that specialise in a single product, these may be direct reports.

The Technical Product Owner provides day-to-day delivery leadership to the product team, including the tasking of responsibilities and feedback to Practice Leads on the delivery performance of people within their product team. They also provide advice and feedback to Practice Managers to support the ongoing development of the required technical capability and capacity to meet customer demand.

Additionally, the Technical Product Owner will communicate and collaborate with stakeholders, customers, and the development team to ensure that the product backlog is aligned with business goals and objectives. Where a product includes a development team, they will work with the development team to ensure that user stories are properly defined, estimated, and planned for each sprint, and participate in sprint planning meetings, daily stand-ups, sprint reviews and retrospectives to provide feedback and guidance to the development team.

Our Technical Product Owner roles carry the same position description across our products, and we are seeking to build a team that is flexible by design. For this vacancy, we are seeking someone with skills and experience in enterprise scale modern end user device management practises to complement our existing Technical Product Owners. Noting that product assignment might change over time, where skillsets align.

Key Accountabilities:

The Technical Product Owner – Enterprise Devices is a member of the wider Networks and Infrastructure Group providing enterprise-wide solutions. This group provides a range of enabling products at an enterprise scale across the organisation. 

The key accountability of the role is to be the technical conduit between the customer, the product manager, and the wider product team.

• Proven ability and product knowledge to be able to provide technical leadership and guidance to the product team.
• A customer experience focus ensuring that your products work seamlessly and are delivering great outcomes for the wider organisation. 
• Strong leadership and interpersonal skills with the ability to collaborate effectively with cross-functional teams.
• Ability to effectively communicate and collaborate with stakeholders, customers, and the product team to ensure that the product backlog is aligned with business goals and objectives.
• Strong planning and organising skills, including knowledge of Agile practices, to provide feedback and guidance to the product team.
• Ability to build and maintain strong relationships with people at all levels of an organisation.
• Proven capability to work closely with large partners and to integrate internal teams to provide a seamless product experience to the wider organisation.
• Ability to lead and manage a team of highly skilled, technical experts in this field.

He aha taau e kawe mai | What you’ll bring

Being part of the Police whānau is about being our best to ensure our communities are safe and feel safe. Our Core Competencies provide a shared understanding of the behaviours, leadership and technical competence required for success at each level of Police. Whilst we are looking for skills, knowledge and experience relevant to the role, we also place high importance on your state of mind, the alignment of your values with ours, your ability to contribute to and build high performing teams, and the way that you lead yourself or others.

To be successful an applicant would need to demonstrate a number of the following skills to various levels of expertise:

• A technical understanding or appreciation for this product or function,
• Be comfortable leading in complex technical environments at scale,
• The use and future technical direction of travel related to this product or function,
• Experience leading teams that include large-scale third-party partners,

• Strong understanding of agile principles, particularly why and how these practises are used,
• Excellent communication, collaboration, and leadership skills,
• Strong analytical, problem-solving, and decision-making skills,
• Ability to prioritise and manage multiple tasks and deadlines in a fast-paced, dynamic environment.

If you are an internal applicant, you must apply internally through the police system. You must provide an alternative contact email address.

This role is set at Strategic Leader level, this means your key purpose is “to lead the strategy, Our Business, and enable our people to deliver it”.

Whakaritenga motuhake | Special requirements

• This role is based in the Wellington area. Some travel will be required across the district.
• Applicants will be required to undergo reference and Police vetting checks before an offer of employment is made.

For Constabulary applicants only - current CPK at the rank of the vacancy you are applying for, and either,

1. Undertake to engage in a leadership programme at the advertised level, at a future date or
2. Have qualified under CEP or a previous Career Progression Framework at the rank of the vacancy you are applying for

To view the position description for this role please copy and paste this link into a new browser:
https://www.police.govt.nz/sites/default/files/pd/03-2024/technical_product_owner_3.pdf

Mo tatou | About us

To view more detailed information about our recruitment process along with further details about requirements please click below link:

Applicant Information Pack (External)

Tono ināianei | Apply now

If this position sounds like you, click apply now and submit a tailored CV. You will be required to submit an application form. Before confirmation of hire, pre-employment checks will be undertaken which include reference, drug and alcohol testing  and police vetting prior to any written offer being made.

For further information on the application process, please copy and paste this URL: https://www.police.govt.nz/careers

All applications must be submitted online and will not be accepted directly via email. All applicants must have the right to work in New Zealand.

Utu ā-tau | Salary

This position is covered by a collective agreement and total remuneration on appointment has a range of $137,954 to $153,283. Starting salary offered is dependent on skills and experience relevant to the role. 

If you have any questions about this vacancy, please contact john.downs-carroll@police.govt.nz.

Applications close at 5:00pm on Sunday 28th April 2024.