Victim Support Officer

Mō tēnei tūranga mahi | About this role

Mō mātou | About Us 

Our Vision: Preventing Harm. Saving Lives. Securing our Future 

We play a key role in the guardianship of New Zealand waterways. We're bringing together our aroha, work and skills to achieve our outcomes of sustainable supply chains and sectors, safe people and operations, secure ports and ships, and clean seas and waterways. 

Our values are about who we are as individuals and the behaviours we expect from each other at Maritime NZ. 

Care | Kia Tika - We care for each other and do the right thing 

Connect | Kotahitanga - We unite in a common purpose 

Courage | Kia Māia - We are brave, capable and confident  

Mō tō mātou Rōpū - About the team 

The Investigation Team investigates the more complex and serious accidents, incidents and mishaps. They operate under both the maritime Transport Act (MTA) and the Health and Safety at Work Act (HSWA). In addition to identifying key safety issues, the team also ensures people who do not comply with Maritime rules and regulations, as well as obligations under HSWA are held to account. By holding people to account for non-compliance, the Team also promotes future compliance and contributes to improving safety culture more broadly.

Te tūnga | The role  

As our Victim Support Officer you'll be responsible for ensuring quality services are provided to victims of maritime incidents. You'll engage with victims and their families to assess their needs and ensure appropriate resources are made available to them.

You'll provide end to end case management to victims by ensuring that all processes and procedures for case management and support of victims are conducted in accordance with best practice and ensure that victims have the appropriate support to have their voices heard through victim impact statements, participation in restorative justice processes, and any related processes.

Working closely with our Regulatory Operations staff you'll provide support to help them understand their roles in victim support and advise and mentor investigators and legal staff on victim rights and support requirements including during the pre-prosecution stages of an investigation.

Nōu te rourou | What you bring 

• A Relevant tertiary qualification preferably at post graduate level or equivalent experience
• Proven experience and knowledge of victim support or similar (e.g. bereavement support, family violence support)
• Excellent written, oral and interpersonal communication skills with the ability to communication at all levels
• Effective time management skills and use of initiative with a proven ability to prioritise tasks and work to deadlines
• Strong client focus with the ability to build rapport and maintain relationships with people across all levels within the organisation
• A high degree of self- motivation, initiative, a positive attitude and a team player
• Ability to work in a culturally safe and respectful manner, always being mindful of the cultural diversity of the industry and having regard to Te Ao Māori and Treaty of Waitangi principles

Mōu | For you  

Maritime NZ recognises and respects te Tiriti o Waitangi and we are committed to working with Māori to build strong, meaningful and enduring relationships to achieve mutually beneficial outcomes.   

We aim to be a workplace where everyone feels valued, supported with a sense of belonging. We encourage our people to actively contribute to our workplace culture where we all thrive and authentically live our MNZ values. 

Upon joining us you'll receive a full range of benefits including Income Protection and Life Insurance so check out our full range on our careers page to find out more about why we love working here. 

The preferred location for this role is Wellington but we will consider Auckland or Christchurch for the right candidate.

Salary range $98,166 - $119,980 depending on skills and experience + superannuation.  

Me pēhea te tuku tono | How to apply  

We are unable to accept applications via email. Please click the apply button to submit your application.  

Applications for this role close Wednesday 24^th April 2024 at 5.00pm. Also please note that you must have the legal right to live and work in New Zealand to be considered for this role.

If you have any questions please e-mail careers@maritimenz.govt.nz.